Privacy Policy for PinFrame

2.1 Information You Provide

When you use PinFrame, you may provide:

• Account information (such as email address, username, display name, password, or sign-in provider details, depending on the login method)
• Profile information (such as avatar, bio, and public profile settings)
• Content you create or upload, including: spots, photos, notes, tags, collections, and public profile content
• Support communications, such as messages you send to support

2.2 Subscription and Billing Information

Subscriptions are processed through third-party app stores (such as Apple App Store or Google Play). We do not receive your full payment card details.

We may receive limited subscription-related information, such as:

• Subscription status (active, expired, trial)
• Product/plan identifiers
• Transaction or receipt identifiers (or similar purchase metadata)
• Purchase/renewal timestamps (where provided by platform tools)

This information is used to verify and manage access to paid features.

2.3 Device and Technical Information

We may automatically collect certain technical information, such as:

• Device type and model
• Operating system and version
• App version
• Language and region settings
• IP address (or approximate location inferred from IP)
• Diagnostic and crash data
• Log data related to app performance and security

2.4 Usage Information

We may collect information about how you interact with the Services, such as:

• Feature usage (e.g., creating spots, opening collections, using public profiles)
• Screen views or interactions
• App events related to subscriptions, permissions, or errors
• Basic website usage data (for public profile pages and marketing pages)

2.5 Public Profile Information

If you choose to create or publish a public profile, the content you mark as public may be visible to others, including:

• Username / display name
• Avatar / bio
• Public spots and collections
• Public images and notes (if included)
• Public map/profile pages and share links

Public content may be indexed by search engines or shared by third parties.

3.1 Location Permission

We may request location access to allow you to:

• Save spots on the map
• Attach location data to a spot
• Improve map-based planning features

You can deny location permission, but some map or spot-saving features may not work properly.

3.2 Photos / Media Permission

We may request access to photos/media to allow you to:

• Attach reference photos to spots
• Upload images to collections or public profile content

You can deny photos/media permission, but image-related features may not work properly.

3.3 Notifications (If Enabled)

If PinFrame enables notifications in the future, we may request notification permission for things like reminders, updates, or account-related alerts. You can control notification permissions in your device settings.

5.1 With Service Providers

We may share information with vendors and service providers that help us operate PinFrame, such as providers for:

• Hosting and infrastructure
• Cloud storage
• Databases
• Authentication
• Analytics and crash reporting
• Customer support tools
• Mapping and geolocation services
• Email delivery
• Security monitoring

These providers are authorized to process information only as needed to provide services to us.

5.2 With App Store / Platform Providers

Subscription and purchase flows are handled through platform providers (e.g., Apple, Google), and relevant transaction data is processed through those systems.

5.3 Public Sharing by You

If you choose to publish a public profile or public content, that information becomes visible to others and may be shared, copied, or indexed.

5.4 Legal and Safety Reasons

We may disclose information if we believe it is necessary to:

• Comply with applicable law, regulation, legal process, or government request
• Enforce our Terms
• Protect the rights, property, or safety of PinFrame, our users, or others
• Detect or prevent fraud, abuse, or security issues

5.5 Business Transfers

If PinFrame is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that process, subject to applicable law.

6.1 Storage

PinFrame stores and processes user data on servers used to provide the Services, including account features, syncing, subscriptions, and public profiles.

6.2 Retention

We retain information for as long as needed to:

• Provide the Services
• Maintain your account
• Operate syncing and public profile features
• Meet legal, tax, accounting, or security obligations
• Resolve disputes and enforce agreements

Retention periods may vary depending on the type of data and the purpose of processing.

6.3 Deleted Content

If you delete content, we will attempt to remove it from active systems within a reasonable time. However:

• Copies may remain in backups for a limited period
• Public content may still exist in cached pages, previews, or third-party archives
• We may retain certain information if required for legal or security reasons

8.1 Account and Profile Settings

You may be able to update profile information (such as display name, avatar, or bio) in the app or website.

8.2 Public Profile Controls

You can control what content is public versus private, subject to available product settings.

Please review public content carefully before publishing.

8.3 Permissions

You can manage device permissions (location, photos, notifications) through your device settings.

8.4 Subscription Controls

You can manage or cancel your subscription through your Apple App Store or Google Play account settings.

8.5 Marketing Communications (If Used)

If we send marketing emails in the future, you can opt out using the unsubscribe link in the email.

8.6 Account Deletion

PinFrame provides an in-app option to delete your account and associated data.

When you delete your account, we will process the deletion request and remove or de-identify your information, subject to limited retention where required for legal, security, fraud prevention, or compliance purposes.